Rent Deduction Service: evaluation of March 2003 changes
BSL undertook an evaluation for the Office of Housing analysing changes made in March 2003 to better support public housing tenants with complex needs and people who were struggling to pay their rent.
These changes included requirements that all new tenants and transferring tenants with a poor payment history and on Centrelink payments sign up to Centrelink’s Rent Deduction Service as a condition of their tenancy agreement.
Key findings are documented in this 4-page report.
Last updated on 29 April 2020